The following General Terms and Conditions (GTC) apply to the contracts concluded between the customer and Veganymous via veganymous.com (hereinafter: Veganymous).
For all deliveries from Veganymous to customers; these can be both consumers and entrepreneurs, these General Terms and Conditions (GTC) apply. A customer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
The purchase contract is concluded with Veganymous, owner: Michaela Lewis, Schallbrucherhöhe 18, 42781 Haan
conclusion of contract
The presentation of the products in the shop does not constitute a legally binding offer, but only an invitation to place an order.
By clicking the [Buy/order with costs] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
right of withdrawal
If you are a cuctomer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
If you as a customer make use of your right of withdrawal, you have to bear the regular costs of the return.
Furthermore, the regulations to the right of withdrawal in detail as follows will apply:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Veganymous, Schallbrucherhöhe 18, 42781 Haan, firstname.lastname@example.org) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). inform. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we will reimburse you for all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.
- End of revocation -
prices and shipping costs
The prices stated on the product pages are net, excl. VAT.
For orders with a value of EUR 59.00 or more, shipping within Germany is free of charge for you. Otherwise, Veganymous charges a shipping and packaging fee of EUR 4.99.
From a goods value of EUR 99.00, shipping is also free within the EU, e.g. Austria, Switzerland and England. Below that, EUR 9.99 will be charged for shipping and packaging.
Veganymous also delivers worldwide on request. I will be happy to tell you the exact costs at short notice, depending on the destination country. email@example.com